Please feel free to download a copy of my Résumé.
| Jody Atkins 205 Ada Street Apex, NC 27502 (919)808-1880 JodyAtkins@jodiath.com | |
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Qualifications Profile
| Equipped with in-depth expertise in security management, system analysis and administration, and software management. Expert at identifying improvement needs and addressing clients’ requirements. Excellent relationship builder, armed with interpersonal and communication skills essential in establishing positive relationships with senior leadership and professionals from all organizational levels. |
Areas of Expertise
| Cybersecurity - Information Systems Engineering and Analysis - Workflow Management - Product Development and Implementation - Vendor and Client Relationship Management - Staff Training and Development - Hardware and Software Support |
Professional Experience
| 2020 to Present | RTI International, Research Triangle Park, NC |
| Senior Information Technology Auditor 2 | |
| • Public Trust Security Clearance | |
| • Administration of Microsoft Defender inclusive of the following (custom IOCs, policies, threat hunting, isolation, network protection) | |
| • Administration and deployment of Microsoft Sentinel including migration from Splunk | |
| • Administration and deployment of multiple Palo Alto & Juniper firewalls (standalone & clustered) worldwide via Panorama, Juniper Space, and CLI. | |
| • Administration of Splunk via reporting, custom parsing scripts, managing heavy & universal forwarders, syslog (TCP 514) connectivity and storage management. | |
| • Develop or contribute to SOP, system standards, business continuity plans, system test plans, and capacity plans. | |
| • Administration of multiple Ivanti/Juniper SSL/VPN devices deployed worldwide supporting thousands of users. | |
| • Participate in new system development and implementation, ensuring efforts are following defined policies, standards and procedures, and controls are adequately incorporated, by reviewing project documentation, conducting interviews, and assessing work completed. | |
| • Work with internal and external auditors to reconcile discrepancies or support external auditing functions both local and federal examinations | |
| • Create, review, and update ITS Security and Compliance policies, standards and procedures and provide advice on their adequacy, accuracy and compliance with existing guidelines and regulatory requirements (e.g., Service Organization Controls (SOC2), NIST (800-53 Rev 5), ISO 27001 (2013/2022), HIPAA, etc.). | |
| • Support in preparing proposal documents and certification and accreditation efforts. Identifies areas of opportunity for process, control or cost improvement and makes recommendations to management. | |
| • Assist management in the identification and assessment of technology related risks, and reporting on the adequacy of risk-based controls. | |
| 2017 to 2020 | Pharmaceutical Product Development, Morrisville, NC |
| Senior Network Security Engineer | |
| • Administer F5 BigIPs 5250s and 10800s (with ASM, APM and LTM modules) along with F5 VPN policies | |
| • Manage Cisco VPN (AnyConnect and ASAs) across multiple continents | |
| • Configure and administer Palo Alto and Checkpoint Firewalls | |
| • Administer Qualys Vulnerability Scanning, Web Application Scanning and Cloud agents | |
| • Support Forcepoint URL and Endpoint Security | |
| • Create and execute Splunk reports and dashboards | |
| • Support BlueCat internal and external DNS deployments | |
| 2017 to 2017 | Skyepoint Decisions, Durham, NC |
| Cybersecurity Engineer | |
| • Public Trust Security Clearance | |
| • Deployed and administered Fortinet (Fortigate) firewalls with multiple security modules | |
| • Researched workstation, server and firewall logs for anomalous activity | |
| • Managed workstation and server security policies via Microsoft GPO | |
| • Kept abreast of current APTs and ensured security infrastructure was updated to support detection and eradication | |
| 2016 to 2017 | General Dynamics, Raleigh, NC |
| Principal Analyst, Information Security - Engineer | |
| • Public Trust Security Clearance | |
| • Installed and administer TrendMicro TippingPoint IDS/IPS, Security Management System (SMS) and Advanced Threat Protection (ATP) appliances | |
| • Oversaw Cisco Sourcefire IDS sensors and FireSight Manager Console (FMC) implementation | |
| • Created and execute Splunk reports and custom parsing scripts | |
| • Reviewed Red Seal to verify connectivity and troubleshoot security and network related issues | |
| • Researched and troubleshoot security concerns by employing Symantec Security Information Manager (SSIM) | |
| • Managed multiple projects for security system upgrades and audit reviews | |
| • Monitored security standards (CIS CSC SANS20, NIST 800-53, FIPS 140-2, etc.) to verify vendor products meet or exceed defined security requirements | |
| 2016 to 2016 | Noblis, Raleigh, NC |
| Cybersecurity Specialist | |
| • Public Trust Security Clearance | |
| • Consulted with customer on security procurements and verify consistency with current security posture | |
| • Coordinated with and monitored multiple security procurements and create review board documentation for software proof of concepts and production deployments | |
| • Engaged with customer’s security professionals and offered advice on security software implementation and configuration within system deploying 5,000 plus security devices | |
| • Interfaced with multiple procurement software tracking product purchases from initiation through reception | |
| 2005 to 2016 | RTI International, Research Triangle Park, NC |
| Security Analyst | |
| • Managed and employed security incident response plan (IRP) defining step-by-step process to troubleshoot, document and recover from malicious activity and security breaches | |
| • Maintained high corporate security posture through use of Tenable Security Center, Nessus scanners and IBM AppScan to ensure company resources are properly secured and updated | |
| • Assisted with developing data loss prevention plan and deploying McAfee Data Loss Prevention companywide to enforce policy | |
| • Performed consistent security reviews of government projects (NIIH, NIH, SAMSHA, etc.) to verify the IT infrastructure is adhering to government standards (CIS CSC SANS 20, NIST 800-53, FIPS-140.2, etc.) | |
| • Employed security evaluation tools (Metasploit, MS Baseline Analyzer, Wireshark, NMAP, Backtrack, Kali Linux, etc.) to perform security evaluations of corporate and customer resources both internally and externally | |
| • Advised multiple security and IT engineers on proper processes for successful data recovery resulting from security incidents | |
| Supervisor (Infrastructure as a Service) | |
| • Applied in-depth technical expertise and strategic management procedures to provide the highest standard of performance and security in networked systems | |
| • Rendered keen oversight to technical support staff who handle data networks, data security, VPNs, SANs, RADIUS, and two-factor authentication | |
| • Directly worked with the purchasing and information technology support (ITS) staff to administer the ordering, receipt, and payment operations for the acquisition of new technology for both domestic and international markets | |
| • Managed the development of requests for proposal (RFPs) and invitations for bid (IFBs) based on the datacenter, information systems infrastructure, and network systems | |
| • Formulated and implemented capacity planning procedures to rate the application of network devices and hosted applications | |
| • Took charge of installing and managing the datacenter infrastructure power, environmental optimization, and multiple operating systems, such as Microsoft Windows 20032012 and RHEL | |
| Senior Datacenter Engineer | |
| • Developed and administered operating system deployment infrastructure | |
| • Held responsibility in installing, configuring, and administering numerous hardware and software, such as domestic and international server hardware, including Dell, HP, and IBM; and Schneider StruxureWare software to track and adjust the datacenter environmentals and control power consumption | |
| • Coordinated with and monitored vendors on preventative maintenance and troubleshooting of various CAT Flywheel-UPS 300s, APC Symmetra 40kWs, Liebert 610s and APC 750-5000 series, as well as network connectivity issues, power issues, and new project concerns | |
| • Communicated with customers and vendors to resolve and troubleshoot hardware and software issues | |
| • Effectively troubleshot domestic and international extended warranty hardware issues by collaborating with Park Place Technologies and other warranty vendors | |
| Senior Systems Specialist I | |
| • Fulfilled a wide range of tasks in installing, configuring, and managing various hardware and software, as follows: | |
| - RSA 6.1 and 7.1, Steel Belted Radius, and Checkpoint Firewalls (NGX and Edge) | |
| - TippingPoint Intrusion Prevention Systems, SMS, Juniper SRX firewalls, and Juniper SPACE applications | |
| - VASCO Identikey/Digipass and RSA SecurID two factor authentication services | |
| - VMware Infrastructure 3.5 and vSphere 4.0 | |
| - Pointsec/Checkpoint Whole Disk, File level, and Data Path Encryption World Wide | |
| - McAfee/Nitro SIEM Devices (ESM, ELM, etc.) | |
| - Kiwi, Juniper STRM, and PRTG log and event management application and appliance | |
| - Nessus Security IBM Security AppScan Center and scanners companywide to validate NIST and FIPS standards | |
| • Dealt with moderate troubleshooting and repair of RH Linux servers | |
| • Provided effectual assistance in managing the Secure Zip Enterprise in accordance with both desktop and company policies worldwide | |
| • Held responsibility in assessing, performing, and documenting the Riverbed Optimization and acceleration software | |
| • Demonstrated technical expertise in troubleshooting and managing the Juniper Network Connect, Proxy, Pulse, and Checkpoint Secure Client Virtual Private Connection products | |
| Systems Administrator III | |
| • Developed and configured various websites for both IIS 6.0 and Tomcat 6.0; including conducting patch management for various Microsoft Windows servers, such as SQL, IIS, and Clustering | |
| • Assumed full accountability in troubleshooting F5 Load balancer and connectivity issues through IP, Firewall, and DNS | |
| • Setup and administered various Microsoft Windows SQL 2000 and 2005 servers | |
| • Decoded and resolved issues by coordinating with various customers | |
| Security Systems Support Specialist | |
| • Managed the installation and configuration of racks, servers, switches and workstations | |
| • Carried out installation, configuration, and troubleshooting of Microsoft Windows server platforms supporting various security software packages, such as nDVR, Win-Pak, and Manitou | |
| • Expertly employed remote desktop to render full coverage as well as in-person support | |
| • Ensured proper maintenance of Win-Pak card access system throughout campus and remote locations | |
| • Took charge of upgrading, installing, and configuring software and hardware of camera surveillance | |
| • Facilitated personnel trainings regarding multiple systems and troubleshooting techniques | |
| 2004 | Microsoft, Charlotte, NC |
| Enterprise Platform Support Technician | |
| • Troubleshot multiple operating systems i.e. (NT, XP, 2000, and 2003) to diagnose and resolve back up, disaster recovery and server down issues encompassing a single workgroup or entire domain both critical and non-critical | |
| • Consulted on the installation, configuration and repair of multiple hardware and configurations (ISCSI, RAIDs, SATA Drives, etc.) | |
| • Diagnosed Windows stop messages (Blue Screen Of Death) by debugging memory dumps and providing solutions | |
| • Troubleshot customer's issues via phone, e-mail and web to diagnose most effective and time efficient path to get systems up and running | |
| • Repaired file systems by editing the MBR to correctly portray the layout of the partitions | |
| • Supported Virtual Server 2005 and Virtual PC in both live and test environment scenarios per customer's deployment needs | |
| • Deployed and troubleshot RIS and ADS (2000 and 2003) to perform mass enterprise deployments of Windows 2000, XP and 2000/2003 servers | |
| 2001 to 2004 | American Social Health Association, Durham, NC |
| Network Administrator/Systems Analyst | |
| • Setup, configured and maintain Cisco 2600/2900 series routers | |
| • Performed domain migration from NT to Windows 2000 Active Directory | |
| • Created NT/2000/2003 user and Exchange 5.5 e-mail accounts | |
| • Performed migration from Windows 95, 98 and Linux 6.1 to Windows 2000 by way of Microsoft RIS and Norton Ghost | |
| • Developed and support SQL Server Database information transportation and back-up | |
| • Created scripts in Kixtart, WSH and Notepad/WordPad to perform various task | |
| • Implemented and support Microsoft RAS and Netscreen VPN for mobile networking with Linux and Windows operating systems | |
| • Configured and maintained NetScreen-208 (Firewall and VPN) | |
| 2001 | TEKSystems, Research Triangle Park, NC |
| Software Engineer/Desktop Support/Help Desk Support/Team Leader | |
| • Migrated BB&T regional and branch locations from Windows 95 to Windows NT format | |
| • Performed daily desktop support for Windows 95 and Windows NT, at local branches, throughout North Carolina, South Carolina and Virginia | |
| • Organized the transportation, hardware and support needs for a team of technicians on a day-to-day basis | |
| • Prepared daily activity reports, trouble and inventory logs of the various locations | |
| • Troubleshot installation, software and hardware, problems associated with the conversion from Windows 95 to Windows NT | |
| • Maintained good customer service relations with both internal and external clients | |
| 1995 to 2001 | ALLTEL Communications, Morrisville, NC |
| LAN Support/Web Master/Senior Service Technician | |
| • Repaired cellular communications equipment down to the component level with the use of programming, service, and installation manuals | |
| • Installed multiple cellular equipment from various manufacturers (e.g. Motorola, Panasonic, Ericsson) | |
| • Interacted with internal and external customers to verify malfunctions with equipment to facilitate proper and prompt repair | |
| • Maintained communications with manufacturers on a day to day basis to enhance knowledge of equipment and quicken repair process | |
| • Created, maintain, and monitor the Mastershop web pages supporting all service departments | |
| • Installed, configure and update computer software and hardware (e.g. Windows 95, Windows 98, Windows NT&2000, sound, video, and Ethernet cards) | |
| • Resolved day to day computer issues as they arise (e.g. passwords, programs, and new account creations) | |
| • Used Microsoft Office Suite to create Excel, Word forms, and Access databases to help speed the repair process | |
| 1990-1995 | United States Marine Corps |
| Communications Security Equipment Technician | |
| • Honorable Discharge | |
| • Held DoD SECRET clearance | |
| • Repaired communications security equipment, such as computers, radio systems, transmitters, antennas, and receivers | |
| • Used various manufacturer blueprints and maintenance manuals along with hand tools and test equipment for repairs | |
| • Conversed with equipment operators to ascertain problems with equipment before breakdown and during repair to determine human or equipment error | |
| • Aligned, adjust, and calibrate equipment and test instruments according to specifications | |
| • Maintained records of repairs, calibrations, and tests | |
| • Resolved day to day computer issues as they arise (e.g. passwords, programs, and new account creations) | |
| • Installed radio and cryptographic equipment in military, commercial, and industrial establishments |